After this, delete additional WGA files from the dllcache folder, which you will find in the System32 folder. Use the same steps above to navigate to the System32 folder and locate the dllcache folder within it. Follow the steps above to perform the same file removal process in this folder. Restart your computer. Click Advanced options. Check the box next to the Turn off automatic updates option.
Click Apply then click OK. Restore Previous Windows Information The final method you can use to remove the counterfeit error is by restoring your system to a previous date. Right-click on This PC and select Properties. On the left side of the screen, click System protection. Choose the System Restore option. If applicable, click Next. Choose the Restore Point you created before you started seeing the counterfeit error. Click Next and follow the on-screen instructions to restore your system to this version.
Windows will automatically restart and complete the restore process. Panda Security Panda Security specializes in the development of endpoint security products and is part of the WatchGuard portfolio of IT security solutions.
Thank you! Carey Frisch. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to raki25's post on February 20, Noel D Paton. If so - for what version and edition of Windows? In reply to Carey Frisch's post on September 9, In reply to cherry lyn soco's post on May 17, This site in other languages x. Time limit is exhausted. Windows XP: Select Start. Control Panel. Then choose Add or Remove Programs.
Click Uninstall. Then Control Panel. Choose Uninstall a Program. Select Search. After that choose Apps. Next Control Panel. Then as in Windows 7, click Uninstall a Program under Programs. If you have purchased an Office product key before, make sure you have registered the Office app on your computer with it. If not or if you are not sure about the registration, just register current office again!
Similarly, if you have ever bought a genuine Office but forget to install it on your machine and replace the installed unknown version, just uninstall your current problematic version of Office and install the genuine version.
If your current version of Microsoft Office is genuine and you still be noticed the get genuine Office error , you can try to reinstall your Office if you can still find the installation disc or USB. So, the get genuine Office banner might disappear after you log out and log in to your Microsoft account again.
If you see a genuine Office error when you open an Office app, it is due to that Microsoft determines that the Office product that is installed on your computer is not legitimate and you may be a victim of software counterfeiting. Counterfeit apps lack sufficient security measures, which leaves the door open for hackers.
Therefore, it may cause serious bad effects to your work and business. Another negative effect that counterfeit tools may bring to you is the inability to receive critical security updates provided by Microsoft Office. Also, you may not be able to edit your files if you keep using counterfeit software.
If you have purchased a genuine Office before, make sure you have installed the genuine version or have activated your installed Office. There are several ways that can help you identify whether your Office software is genuine or not. First of all, if your Office product is preinstalled on your computer when it comes out of the factory, it should be a genuine Office version.
If you buy Microsoft Office by yourself and then install it on the device, it depends. If you are not sure about the authorization of your salesman or you just pick up the Office in a personal way, the product may be a counterfeit.
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