Baldrige award program

The original law authorized the award for small businesses, larger companies and their subsidiaries, and companies which primarily provide services. In , President Bill Clinton signed into law an expansion of the authorized categories to include health care and education, and in , a nonprofit category was also added. Federal funding continued until the effects of sequestration in so heightened the competition for public dollars that Baldrige funding was abruptly eliminated from the budget. During those 29 years there have been recipients of the Baldrige National Quality Award.

And the value of the Baldrige process, which was first taken as an article of faith when the program started, has now produced significant, quantifiable, and measured return on investment. One such study completed in , found that the return on investment for the money spent to operate the Baldrige Performance Excellence Program to economic benefit has a ratio of Those returns are measured in greater efficiency, less waste, more jobs created, increased customer and employee satisfaction, and economic growth.

Other studies in health care and education have demonstrated that Baldrige-based organizations significantly outperform their non-Baldrige peer organizations in virtually all critical measurements, including, in the health care field, the cost of care, the availability of care, errors, complications and fatality rates.

In education, graduation rates rise, dropout rates decrease, and student performance across numerous measures increases as organizations mature using the Baldrige Framework.

More recently, Baldrige has once again proven its relevance and ability to adapt to contemporary needs with its development of a Cybersecurity Framework and the new Communities of Excellence initiative.

Working with the private sector, the Baldrige Program and Foundation have worked together to develop and promote a Cybersecurity tool called the Baldrige Cybersecurity Excellence Builder. The eventual goal will be to have a full Cybersecurity Framework, train examiners using a case study, conduct assessments, and recognize best-in-class processes and performance during an annual conference. The Communities of Excellence initiative uses the Baldrige methodology and applies it to local communities.

The Communities of Excellence Framework is a systematic approach for community leaders, residents, and collaborative partners to strengthen the effectiveness of their efforts towards healthy and thriving residents and safe communities.

Using this framework, communities can achieve better results, faster, in the areas that really matter: educational attainment, economic vitality jobs , health status, and safety. COE is currently piloting several communities. For a more extended look at the founding and development of the Baldrige Enterprise, click here. Share sensitive information only on official, secure websites. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts , and guidelines for evaluating your processes and results.

The Baldrige Excellence Framework is all about helping you innovate and improve. Learn about the Impacts of Baldrige. Explore Free Content. I hope the recently completed holiday season was a joyous one for you. I find this season provides an annual time of reflection for me; a time to be thankful. The staff of the Baldrige Performance Excellence Program wish you all a restful and joyful holiday season and a new year filled with peace! Volunteers who give of their.

Contacts Baldrige Customer Service. Magazines and Journals search. Recipients are selected based on achievement and improvement in seven areas, known as the Baldrige Criteria for Performance Excellence: Leadership : How upper management leads the organization, and how the organization leads within the community.

Strategy: How the organization establishes and plans to implement strategic directions. Customers: How the organization builds and maintains strong, lasting relationships with customers. Measurement, analysis, and knowledge management: How the organization uses data to support key processes and manage performance.